Willow

Audit Readiness Scorecard

When the ACQSC comes knocking, the providers that perform best aren't necessarily the ones doing the most work — they're the ones who are the most organised. This scorecard covers the 8 areas auditors focus on most heavily and gives you an honest picture of where your evidence gaps are.

1. Incident Management

SIRS notifications up to date, IMS documented and tested

2. Complaints Management

Complaints log current, responses documented, trends reviewed

3. Consumer Feedback

Feedback mechanisms active, results used for improvement

4. Workforce Compliance

Screening checks, training records, competency assessments

5. Clinical Governance

Clinical audit program, structured review of outcomes

6. Policy Currency

Policies reviewed in last 12 months, mapped to ACQS 2025

7. Care Planning

Care plans current, person-centred, consumer-signed

8. Mandatory Reporting

SIRS, care minutes, NQIP data submitted on time